*All UK Orders are sent Royal Mail Tracked 48 Hour and charged at £3.00. If you have provided either a mobile number or email address you will receive a tracking number.
We can provide a faster service via Royal Mail please call for prices. 07816256886
European and Worldwide Delivery
All Worldwide orders are sent via Royal Mail International Tracked and signed
European shipping: £6.95 + 5% of order value
Rest of the world shipping: £7.95 + 10% of order value
Estimated European 3-5 Working Days
Estimated Worldwide 5-7 Working Days
Occasionally items are checked by customs and therefore these can take slightly longer.
Most of our orders are dispatched the same day we receive the order otherwise we will dispatch orders within 1- 3 business days of receiving your order. For items that are not in stock or which are pre-ordered or a special order item then we will dispatch these items as soon as we have the item in stock.
If you haven’t received your goods within a week of receiving our email telling you your goods have been shipped you should telephone your local Royal mail delivery office to check if they are holding your goods for you. Or alternatively you can give us a call and we will trace the item for you.
**Please Note, If you have given an incorrect postal address or your parcel has been returned to us then you will be charged again for reposting.
Can I return an item
We aim to guarantee your satisfaction in all cases but please be fully aware of the following returns policy before making a purchase:
When you purchase a magic product you are buying a secret as well as a prop in many cases, will only exchange items that are FAULTY and not for any other reason (Faulty items should be reported not later than 7 days after you have received your item). In the case of faulty items, upon receipt of the item, we will issue a straight swap for another unit of the same product that will be checked by our staff before dispatch. we will only exchange faulty DVD’s for a working copy of the same title; titles cannot be exchange for alternatives. Books cannot be returned if the shrink-wrap has been opened and will only be exchanged in cases of damage in transit for an undamaged duplicate title.
In the case that a customer should wish to make a return then please email the office at firstname.lastname@example.org or call us on: +44 07816256886 for advise before posting items back to us. We will only accept returns once agreed through correspondence with the customer and we reserve the right to refuse an exchange if we deem that a product is damaged through extensive use as opposed to a manufacturing defect. In extreme cases where a duplicate exchange may not be possible, then a store credit will be offered. This is agreed through liaisons between ourselves and the customer.
If you try to return an item that is not FAULTY and simply because it is “not what you thought it was” or “does not fit your style” then we do not deem this appropriate grounds for exchange and reserve the right to refuse the return and will simply return the item to you if no correspondence or agreement has been made prior to us taking receipt of the return. If however we do agree to accepting the item back a restocking fee of 25% and cost of postage will be deducted. If you require advice or have any queries about any of our items before you make a purchase, then please call our us on +44 07816256886 so that we can advise you as much as possible to ensure you make the right purchase for you – remember, we are here to help you.